Privacy notice

At Bridges and Balloons, we take privacy seriously, and are committed to maintaining the trust and confidence of our visitors to our website and subscribers to our newsletter. We’re definitely not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. Here’s our official privacy policy where you’ll find information on how we treat the data that we collect from visitors to our website, or when someone subscribes to our newsletter.

What personal data we collect and why we collect it

You may be asked to enter your email address to sign up to our mailing list. You may also be asked for your name and email when leaving a comment. These actions are entirely optional and not doing them does not prevent you from accessing the site.

Google Analytics

When someone visits bridgesandballoons.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. If you are using Gracatar, after approval of your comment, your profile picture is visible to the public next to your comment. The Gravatar service privacy policy is available here.

Newsletter and blog subscribers

At Bridges and Balloons, you can sign up to receive all our blog posts direct to your email inbox. Or you can sign up for a monthly email newsletter, filled with updates, news and giveaways. We collect your email address so we can send you what you signed up for. We don’t rent or trade email lists with other organisations and businesses.

We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at victoria@bridgesandballoons.com.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

We also hold Google Analytics data indefinitely for the purpose of analysis.

Access to your personal information

You are entitled to access any of the personal information that we hold. Email your request to victoria@bridgesandballoons.com. You can also request for it to be deleted. 

Changes to this Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated on 13 July 2018.

Cookies Policy

What is a cookie?         

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. For example, when you first visit Bridges and Balloons, you’ll see a pop-up asking you to sign up to our newsletter. Once you’ve said yes or no, you wont see that pop-up on subsequent visits because the cookies tell us you’ve already answered. If you clear your cookies, you’ll see the pop-up again.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

How long are cookies stored for?

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie. 

Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Types of cookies used on this website

Functionality cookies

These cookies remember choices you make to improve your experience.  By using the Website, you agree that we can place these types of cookies on your device.

These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. 

Third party cookies

These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our site.

For example, if you choose to ‘share’ content through Twitter or other social networks you might be sent cookies from these websites. We don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them. 

Affiliate Program Participation

Bridges and Balloons does affiliate marketing, which is done by embedding tracking links into the website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions.

Display Ads

We may use third-party advertising companies to serve content and advertisements when you visit the Website, which may use cookies, as noted above.

Can I decline cookies?

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.

If anything is unclear, please contact me at victoria@bridgesandballoons.com